T-Vault (T-Mobile w/ Piktorlabs)
I redesigned T-Vault, T-Mobile's secrets management platform — driving ~50% growth in secrets managed within 2 months with a lean team of 2 designers and 4 developers.
T-Vault
The Problem
T-Mobile's secrets management platform was underutilized. Engineers found it cumbersome to store, rotate, and manage credentials — so they stored secrets in unsanctioned locations, creating enterprise security risk. The secure path wasn't the easy path.
The Team
I was one of 2 product designers at Piktorlabs, working alongside 4 developers to redesign the platform for T-Mobile's security infrastructure team.
What I Did
I redesigned the end-to-end secrets management experience — from onboarding and vault creation to secret rotation and access controls. I simplified safe creation to reduce setup time, introduced contextual search so users could filter by secret type instead of navigating a flat list, and redesigned the navigation to match the actual safe structure. The core design principle: make the secure path the easiest path. If storing secrets properly is more convenient than the workaround, adoption follows.
The Impact
- ~50% increase in secrets managed within 2 months of launch
- Improved platform adoption across T-Mobile engineering teams
- Reduced security risk by making sanctioned secrets management frictionless
- Delivered with a lean team of 2 designers + 4 developers
Less time spent creating safes and setting associated information around them.
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Increased success rate on the first search query
Contextual search will allow users the ease and access of narrowing down even quicker instead of bundling all the various secret types together.
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Increased success rate on the first search query
A visual layout that matches our current safe structure and technical limitations while building on top of hashicorp.
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Decrease in the number of mis-clicks when navigating to the safe.Initial data showed that the number of secrets managed within T-Vault jumped nearly 50% in the course of 2 months with added integrations and improved workflows help to drive this number.
